Terms of Service

1. Acceptance of Terms

By accessing or using the Aithera Labs website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Aithera Labs is a division of Ascendant Ventures, operating in the United Kingdom.

2. Description of Services

Aithera Labs provides AI-powered flood prediction, early warning systems, and climate resilience solutions for government agencies, emergency services, and other authorized users. Our Services include:

• Real-time flood prediction and risk assessment
• Multi-channel alert and notification systems
• Interactive mapping and visualization tools
• Automated reporting and analytics
• Damage cost prediction models

3. User Eligibility

Our Services are intended for use by:

• UK government agencies and departments
• Emergency services and first responders
• Local authorities and councils
• Authorized organizations and enterprises
• Individuals aged 18 years or older

By using our Services, you represent that you meet these eligibility requirements.

4. User Accounts and Registration

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

5. Acceptable Use Policy

You agree not to:

• Use the Services for any unlawful purpose
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Upload viruses, malware, or other malicious code
• Reverse engineer, decompile, or disassemble any part of the Services
• Reproduce, duplicate, or copy any part of the Services without permission
• Misrepresent your identity or affiliation
• Use the Services to harm, harass, or threaten others

6. Intellectual Property Rights

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and AI models, are the exclusive property of Aithera Labs and Ascendant Ventures and are protected by UK and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for their intended purpose only.

7. Data Accuracy and Disclaimers

Users should always:

• Use multiple sources of information for critical decisions
• Follow official guidance from emergency services
• Exercise independent judgment and professional expertise
• Maintain existing emergency response protocols

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AITHERA LABS AND ASCENDANT VENTURES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Property damage or personal injury
• Damages arising from reliance on predictions or alerts
• Failures or interruptions in service
• Errors or inaccuracies in content or data

Our total liability to you for any claims arising from your use of the Services shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Aithera Labs, Ascendant Ventures, and their officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your violation of applicable laws or regulations

10. Service Availability

We strive to provide continuous access to our Services, but we do not guarantee uninterrupted availability. We reserve the right to:

• Modify or discontinue Services temporarily or permanently
• Perform maintenance and updates
• Suspend access for security reasons
• Limit access to certain features or users

11. Pricing and Payment

Pricing for our Services will be provided upon request and is subject to change. Payment terms will be specified in your service agreement. We reserve the right to suspend or terminate Services for non-payment.

12. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination:

• Your right to use the Services will cease immediately
• You must stop all use of the Services
• Provisions that should survive termination will remain in effect

13. Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with UK GDPR.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Aithera Labs regarding the Services.

18. Contact Information

If you have questions about these Terms of Service, please contact us: